WISH Module
Notification management
STREAMLINE NOTIFICATIONS: MORE SERVICE, MORE CONVENIENCE, MORE INSIGHT
Manage your complaint and defect notifications online with our service management module WISH Notification Management. You will be able to easily and effectively safeguard the notification flow, progress and lead times. The Self-service Portal and Mobile WISH app will improve communication between all parties involved.
WISH Notification Management offers double the benefits: you can also arrange preventative maintenance work, inspections and check-ups of your company resources and real estate in advance via this smart software solution. Result: even more speed, convenience and insight thanks to the integration of solutions.
SERVICE IN OPTIMA FORMA WITH PSC
Clear communication about complaints, requests and defects keeps customers happy. With notification management software, you can keep everyone informed, from customers to contractors. It doesn’t matter if a report comes in through a central facility service desk or self-service portals.
The system informs those involved and provides online insight into the status of notifications. Even greater convenience is achieved with the linked Product Service Catalog, PSC for short.
Digital work orders for efficiency in notification management
With the Mobile WISH web app, internal and external implementers can always check and manage the notifications forwarded to them via a mobile device. This improves both convenience and service! So no more hassle with paper work orders, but a convenient digital work order. Extra benefit: the management has more control of lead times, costs and client satisfaction.
EVERYTHING ABOUT OUR SOFTWARE AND SERVICE
Notification Management is part of FMIS WISH. For every process, we have a smart solution. Discover our modular software and get to know our service.
Benefits of the module NOTIFICATION MANAGEMENT
- Automatised work processes and management
- Practical mobile features for on-site activities
- Clear logbooks, reports and dashboards
- Time and cost registration and charging to departments or third parties
- Decentralised reporting, thanks to self-service portal
- Easy online collaboration with suppliers
- Simple integration with demarcation or ABC lists
- More efficiency thanks to link with a PSC
- Also very suitable for planned maintenance, inspections and check-ups
To us, implementing your ambitions into our software and services is a matter of course.
WOULD YOU LIKE TO KNOW MORE ABOUT FACILITY KWADRAAT?
We have been passionately assisting organisations with fine-tuning facility and real estate management for 25 years.
+31(0)73 – 644 46 44 Customised Demo